FAQ
Find answers to all your questions, right here.
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EXCHANGES AND REFUNDS?
Exchanges and refunds will be granted within 14 days of receiving your order. The item must be in its original condition and packaging. I do not refund any edible items or beauty products such as nail polish, shampoo, etc.
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DAMAGED OR MISSING ITEM?
If, when you receive your package, an item is broken or missing, please email me at: info.parcaroline@gmail.com.
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WHAT ARE THE DELIVERY TIMES?
All orders will be shipped within 2 to 5 business days of purchase.
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WHAT ARE THE SHIPPING OPTIONS?
For Quebec: $12 (Free shipping on orders over $150 before taxes)
Rest of Canada: $20